Prometric Test Candidates

Studyworks is an authorized testing centre for Prometric Inc. We conduct computer-based testing for many different types of professional and academic tests and assessments.

Please read the important information below to ensure a pleasant and smooth testing experience.

Important Information

  • How to register or re-schedule your test
  • Contact information
  • What to bring on test day
  • Identification requirements – Important!
  • What to expect on test day
  • Information about your test- test content, format, breaks etc.
  • How and when to get to our test centre
  • FAQs

How to register or re-schedule your test

To register for your test, please visit

Alternatively, you may also call Prometric in Kuala Lumpur to register for your test. Prometric KL is the head-quarters for South-East Asia. The phone number is 603-7628-3333.

Please note that Studyworks is only the testing LOCATION. We DO NOT register or reschedule candidates.

Contact information

In order to help reach the right people who can assist you, please take a moment to look at our organization chart.

Testing organization
which hires
e.g.GRE, TOEFL, PMI, MCAT  arrow To administer the test and take care of candidate registration  arrow To deliver the test
Call, email or visit the website of the testing organization for help with questions about

  • Test structure
  • Test content
  • Break policy
  • ID requirements
  • Membership issues
  • Fee issues
  • Name change issues
  • Results of exams
  • Delays in results of exams
Call or email Prometric for help with

  • Registration
  • Re-scheduling
  • ID requirements
  • Fee issues
Call Studyworks for help about

  • Where we are located
  • Questions about ID
  • Test day conditions
Useful Websites

Please search online for your testing organization for other tests

Phone Kuala Lumpur during office hours
603-7628-3333Dial 001 for IDD or + in front of the number above if you are using your mobile phone
Phone during office hours

What to bring on test day

  • Correct ID as specified by your testing organization
  • Email confirmation from Prometric
  • A jacket in case you get cold
  • Drinks and snacks if you have a break (please check the test format of your testing organization to see if you get breaks)

Identification requirements – Important!

What kind of identification should you bring to the test center?

Validity and number of acceptable IDs are pre-determined by the test sponsor.

  • Original – has your full name on it
  • Government-issued
  • Valid -  unexpired
  • Photo
  • Signature – signature may be on different page for different countries’ passports
Our Singapore NRIC and Drivers’ License DO NOT have a signature on it.

We highly recommend you bring your passport to ensure your ID requirements are met.
Please refer carefully to your testing organisations’ ID requirements.

Candidates who do not bring the correct ID will NOT be allowed to take the test. It is your responsibility to bring the correct ID.

I’m Singaporean. Why can’t I use my IC?

We follow the rules and regulations set by the test that you are sitting for. For tests by ETS, such as TOEFL, GRE, PRAXIS, please note the Singapore NRIC and Driving License DO NOT have a signature on them and will not fulfill the ID requirements. Please bring your passport.

For other tests, please refer to your requirements as stated by your test organization. Some tests may still require a secondary ID with signature.

What to expect on test day

Please click the link below for what to expect on test day

Please click the link below for a video on what to expect on test day.

Information about your test- test content, format, breaks, calculator use etc.

Studyworks is a testing location, and conducts many different tests. As test information, content, structure etc. may change, we advise you to check with your testing organization for the latest updates.

For tests that require calculators, please check the exact model that is allowed by your testing organization.

How and when to get to our test centre

For candidates taking tests at 8.30am, please arrive at 8am when we open our doors.

For candidates testing at other times, please aim to arrive 45 to 60 minutes ahead of your scheduled test time. This will allow you to settle down, and help us process your check-in for the test. For certain tests, there may be forms to fill out. Please do not be late as your lateness may affect other candidates.

Studyworks is located at

559  Bukit Timah Road, #03-02, King’s Arcade Singapore 269695

The nearest MRT station is the Tan Kah Kee Station on the Downtown Line 2 which is a five-minute walk to and from our office.

If you are coming by bus, you may stop at the bus stop outside Coronation Plaza. If you are taking a taxi, you should tell the taxi-driver Coronation Plaza and get off where you see the Starbucks. Cross the road to our building, King’s Arcade, and take the lift up.

If you are driving, you may turn in to King’s Road from Bukit Timah Road and park in the basement carpark of King’s Arcade.

Left Bukit Timah Road

TKK MRT station Petrol Station Shop houses Coronation plaza King’s Arcade
From MRT, walk against the flow of traffic towards King’s Arcade
1 2 3
Tan Kah Kee MRT Station Coronation Plaza Bus stop (picture accurate as of March 2016)
4 5 6
King’s Arcade Right side King’s Arcade lobby
Please take lift to third floor
King’s Arcade left side